WE DON'T ACCEPT RETURNS But please contact us if you have any problems with your order.
EXCHANGES Because of the nature of these items, unless they arrive damaged or defective, we can't accept exchanges for:
Custom or personalized orders
Customers may be responsible for return shipping charges, re-shipping charges, and any additional costs that may apply.
It is very important to us that you are satisfied with your order. If you received any items broken or damaged from shipment, please contact us within 3 days of delivery to replace/repair your damaged item(s) via the contact form on the contact page. Due to variations in the materials and availability of supplies, we may not have the exact materials/supplies to repair or match your products. If this happens to be the case, we will contact you with further information.
CANCELLATIONS If, for some reason, you must cancel your order, please notify us immediately by e-mail or via the contact form on the contact page referencing your order number. If it hasn't shipped, we are happy to cancel and refund your money.
CONTACTING US Please direct all questions and concerns to us through the contact form on the contact page.
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